Amazon Alexa: Alexa is saying “Sorry, I did not understand the request” What should I do now?

Alexa might not be hearing your properly. There are a few things you can try: 

  • Make sure there is no background noise when you’re speaking, and speak slowly and clearly.
  • Check to see if Alexa is hearing you properly. On your Alexa App go to Settings > History and check to see how Alexa has recorded what you’ve said. If it’s not what you said, you should complete Voice Training in your Alexa app.



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