If you are not satisfied with your Awair purchase, we'd be happy to support you with an exchange or return for a refund. We offer refunds within 30 days of the original purchase date, as long as the device is unopened and in it's original packaging. If you've already opened and have used the device, it is no longer eligible for a return. 

To initiate a return request for a product purchased on getawair.com, please contact our support team.