Awair & PlanetWatch

We're thrilled to announce that Awair Element was announced as a Sensor Type 4 by PlanetWatch. Technical integration will begin at the end of October 2021 and will be available on the PlanetWatch network in late October 2021. As we prepare further technical documentation here are a few commonly asked questions.

 

Where can I purchase Awair Element?

Awair Element is available for purchase in the United States, Canada, European Union, and the United Kingdom.

 

For customers in the United States and Canada, please order on the Awair website when placing your orders. Alternatively, you can order the Awair Element on Amazon.

 

For customers in the UK/EU, please use the UK/EU Awair website.

 

Note: Only Awair products purchased from Awair or an authorized Awair reseller are covered by the Awair warranty. Click here to find out more information on Awair’s Warranty.

 

What countries are supported?

Awair Element is supported in the United States, Canada, United Kingdom, Germany, Romania, Netherlands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.

 

If your country is not listed as above, Awair Element is not certified for your country and neither direct shipping nor support is available.

 

When will my order ship?

If you placed your order on or after October 25, 2021 in all regions, new orders are expected to ship within 12 weeks.

 

United States:

If you placed your order on or after September 17, 2021

  • Orders will ship no earlier than mid-November 2021.

 

Canada:

If you placed your order on or after September 17, 2021

  • Orders will ship no earlier than mid-November 2021.

 

United Kingdom:

If you placed your order between September 17-25, 2021

  • Orders will ship no earlier than mid-November 2021.

If you placed your order on or after September 26, 2021

  • Orders will ship no earlier than early December 2021.

 

European Union:

If you placed your order before September 10-17, 2021

  • For orders placed in the European Union, due to a mis-shipment from our fulfillment and warehouse partners, we estimate these will ship along with the mid-November shipment. We apologize for any inconvenience this may cause and thank you for your patience.

If you placed your order between September 17-23, 2021

  • Orders will ship no earlier than mid-November 2021.

If you placed your order on or after September 24, 2021

  • Orders will ship no earlier than early December 2021.

 

What are Awair Element power specifications?

Please read more about Awair Element power specifications here.

 

How does the integration work?

For guidance on the PlanetWatch network integration process, please review the AWAIR Element instructions on the PlanetWatch site. If you have additional questions, please reach out to PlanetWatch support.

 

Where can the discount be used?

The PlanetWatch discount can be only be used on www.getawair.com and www.uk.getawair.com and is limited to one use per customer.

 

How does Awair Element work?

Please read more about Awair Element here.

 

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