The legacy device(Glow, Glow-C, Awair V1) will be sunset from November 30, 2022.

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How to adjust your Awair 2nd Edition’s Wi-Fi network

To connect your Awair 2nd Edition(“Awair”) to another Wi-Fi network, you will need to factory reset the product and add Awair to your Awair App once again. Don’t worry, all your past data is stored on our servers, and will be accessible in the app once your Awair reconnects to Wi-Fi.

 

Step 1: Factory Reset your Awair

  • Locate the reset button on the back of your Awair. The reset button will be next to the power connector, in a vent hole.
  • Press and hold the reset button for 15 seconds, until you see blue LED light on the front display when the product has been reset.

 

Step 2: Add your Awair to your Awair App

  • From the home screen of the app, tap the ‘+’ icon to begin the setup process.
  • Continue the steps listed in the in-app guide to connect to your Awair via Bluetooth, and then to your Wi-Fi network.

If you run into any trouble getting your Awair back online, review the tips listed here.



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