The legacy device(Glow, Glow-C, Awair V1) will be sunset from November 30, 2022.

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How to identify device models and features that will close by Nov.30 2022

 

 

Awair V1

AwairV1.png

How can I identify it?

On the front: the LED light is located just off to the right of the display. It is vertically centered.

On the rear: a round-shaped power jack and a large hole on the right.

 

What features will stop working by the end of November 2022?

(1) Any feature supported by the Mobile app

(2) All integrations (Awair+)

(3) All cloud connectivity

(4) Local API never is supported in this model, therefore it is not applicable.

 

What is not impacted and will continue to be usable?

(1) Reading air quality from the front display and the LED light (Green, Amber, Red).

Do not physically factory reset by pressing the pinhole after the device is onboarded.

 

 

Awair Rev2

AwairRev2.png

How can I identify it?

On the front: the LED light is located at the top right side.

On the rear: Oval-shaped USB-C power jack, no hole on the rear.

 

What features will stop working by the end of November 2022?

No impact. The mobile app and local API will support all features.

 

 

Awair Baby

Awair_Baby.png

How to identify?

It is the same as V1 with the green or pink outside.

 

What features will stop working by the end of November 2022?

(1) Any feature supported by the Mobile app

(2) All integrations (Awair+)

(3) All cloud connectivity

(4) Local API never is supported in this model, therefore it is not applicable.

 

What is not impacted and will continue to be usable?

(1) Reading air quality from the front display and the LED light (Green, Amber, Red).

Do not physically factory reset by pressing the pinhole after the device is onboarded.

 

 

Element

Element.png

How can I identify it?

All white outside.

 

What features will stop working by the end of November 2022?

No impact. The mobile app and local API will support all features.

 

 

Glow

Glow.png

How can I identify it?

Wooden style top and slightly darker outlet

 

What features will stop working by the end of November 2022?

(1) Any feature supported by the Mobile app

(2) Triggers and 

all integrations (Awair+)

(3) All cloud connectivity

(4) Local API never is supported in this model, therefore it is not applicable.

 

What is not impacted and will continue to be usable?

(1) Reading air quality from the LED ring (Green, Amber, Red).

Do not physically factory reset by pressing and holding the power button on the front of Glow for 10 seconds.

(2) Touching the wooden top to turn on the night light.

(3) Turn the power outlet ON/OFF by pressing the Power Button quickly.

 

 

Glow C

GlowC.png

How can I identify it?

It has a white top and the outlet are white.

 

What features will stop working by the end of November 2022?

(1) Any feature supported by the Mobile app

(2) Triggers and all integrations (Awair+)

(3) All cloud connectivity

(4) Local API never is supported in this model, therefore it is not applicable.

 

What is not impacted and will continue to be usable?

(1) Reading air quality from the LED ring (Green, Amber, Red).

Do not physically factory reset by pressing and holding the power button on the front of Glow-C for 10 seconds.

(2) Touching the wooden top to turn on the night light.

(3) Turn the power outlet ON/OFF by pressing the Power Button quickly.

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