Legacy Device Sunset Notification:
This device is no longer able to receive firmware updates, and if it is reset, it will not be able to reconnect through the Awair Home App. Please read here for more details.
Article Overview
This article introduces the Awair App and its functionality with Glow C.
Your Awair Home App enhances your Glow C experience by allowing you to customize your product, access real-time information on your air quality, and review historic trends. You can also review personalized tips and recommendations to improve your environment’s air quality and manage your notifications. Review this guide to get a full understanding of how to use your Awair app.
The article includes the following :
Awair Home App Overview
Glow C’s functions are primarily accessed through the Awair Home App. You must download the Awair app from Google Play or Apple App Store to activate your new device. The Awair Home App allows users to; access their air quality monitoring data and personalized tips, compare and manage multiple devices, customize Glow C’s settings, program triggers, organize integrations.
Once you log into your Awair Home App, you’re first navigated to your account overview screen. This screen gives you a quick glimpse into any Awair or Glow product connected to your account.
Your Glow C’s icon highlights its current Awair Score and its name. If your Awair Score is gray (instead of green, orange, or red), then your Glow C is disconnected. Read our tips about getting your Awair back online in our Help Center.
Tap the ‘+’ icon to add another Awair product to your account. Tap the account icon on the upper right-hand side to access your Account Settings.
In your Account Settings, you can:
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Initiate a password reset
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Adjust personal details like the name of the account holder, gender, and birthday
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Enable or disable all notifications
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Get help with your Awair products or submit feedback
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Invite a Guest to view your device's real-time data
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Log out of your Awair Account
Tap the “My Home” or “My Office” (or home name you set) and tap the setting icon to access your Awair’s Home Settings.
Awair Score
Tapping on your Awair’s name from the Overview will open your Awair’s Score screen. Here you have a more detailed snapshot of your real-time readings, including your overall Awair Score and individual air quality factors.
For each air quality factor, you can see the current value and its associated range, indicating where your reading falls within our healthy ranges. Fewer dots mean healthier air! Tap on the range to view which values are healthiest. Our ranges are based on a number of worldwide health sources including standards set by the World Health Organization (WHO), the US Environmental Protection Agency (EPA), and the International Organization for Standardization (ISO).
You can customize your Awair Score by adjusting your preference. Tap the gear icon on the upper right-hand side of the screen to set a new preference, and change the weights of each air quality factor in the calculation of your Awair Score.
Tips
Check this section when you need to take action! We’ve included helpful tips to improve your air. Review your personalized recommendations based on which air quality factor needs the most improvement.
If you’d like to explore more tips for managing your environment and improving your Awair Score, please send us a message to get the conversation started!
Trends
Managing the long-term health of your air in your home can be tricky! While notifications are great at alerting you the moment you need to take action to improve your air, exploring the graphs in your trends can help you assess, analyze, and diagnose recurring patterns with indoor air pollution.
Tap through each air quality factor to review your trends over the last day: Awair Score, temperature, humidity, and chemicals.
The colors of your trend line will change as your air quality changed (green meaning good, orange for fair, and red for poor).
Drag your finger along the trendline to reveal the value of that air quality factor at specific times.
Press and hold on a specific moment to drop a pin, tap through the other air quality factors to compare, and discover interesting patterns.
Swipe left and right to review the last 30 days of trends.
Unlock your phone’s orientation lock and turn your phone horizontally to look at your weekly trends in landscape mode.
Notifications
Your Glow C will send a push notification through your app the moment your air quality needs attention. You’ll also receive a notification when your air quality has returned to a healthy range. You can control which air quality factors you’d like to be notified about in your Awair app Settings.