Legacy Device Support

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"Please don't reset your devices if you are with Awair V1, Glow, or Glow C"

See the article written in Korean >

 

Thank you for your long-term support of Awair devices! We wanted to update you with information on the future of our device support.

 

Awair has made it possible for you to know what’s in your air since 2013. With our first devices lasting up to eight years, many of our oldest devices (Glow/Glow-C/Awair V1) are no longer able to update firmware. Though they still accurately measure your air, we will be sunsetting these oldest devices starting on November 30, 2022. What is sunsetting? Your device will still perform the same quality air monitoring, but the data it collects will no longer be accessible via the Awair Home App. Additionally, the Hobbyist API will no longer be serving any requests.

How to identify device models and features that will close by Nov. 30 2022 > 

If you have any questions about your device's future support, please reach us at https://support.getawair.com/ so we can work with you from there!

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